Continuous Feedback Summary

Modified on Tue, 13 Feb 2024 at 02:01 PM

Available for plans: Growth, Performance Module add on

Keka is designed with the modern organizations in mind where feedback is not just an annual process. Continous Feedback is an ongoing process of providing timely and regular feedback to employees about their performance. Unlike traditional annual reviews, this approach encourages frequent communication between managers and employees, ensuring that everyone is aligned, engaged, and moving in the right direction.

To navigate to the Continuous Feedback section, go to the Performance (1) section, then open the Continuous Feedback (2) tab and click on Summary (3).

On the Summary (3) tab, you will find an overview of praises and feedback received through charts and graphs. You also have the option to filter this data based on departments and date range, helping you monitor and encourage proactive engagement.

Key features on this Page:

Praise: Discover the number of accolades your employees have earned. This metric offers a clear indication of morale and appreciation within your workforce, allowing you to measure the positive impact of recognition.

Feedback: View the number of constructive advice shared across teams. This figure reflects the commitment to continuous improvement and the collective effort towards employee development.

Internal Notes: Number of the Internal notes offering a deeper understanding of your organization dynamics.

Feedback Requests: Track how many employees are seeking out insights to better their performance. An active request log indicates a commitment to continuous development.

Quick Actions: This dynamic feature empowers you to:

Give Praise: You can instantly acknowledge and celebrate contributions.
Give Feedback: You can offer guidance and recognition on the fly.
Request Feedback: You can solicit input to understand how to move forward.
Write Internal Notes: You can capture crucial insights and observations.

Continuous feedback usage: This visual representation helps identify trends and patterns in feedback frequency, offering a temporal snapshot of the organization's communication flow.

Most Praises Received: Identify the individuals or teams that have garnered the most recognition, serving as a benchmark for success and a motivator for others.

Most Feedbacks Received: Highlight those who have been most receptive to feedback, indicating their openness to personal and professional development.

Most frequently used badges: A graph with badges on the X-axis and praise count on the Y-axis will spotlight the most popular forms of recognition, providing insights into what achievements or behaviors are most valued within the company.

Continuous feedback stats: Examine department-specific engagement with continuous feedback graph. This analysis can help pinpoint areas of high engagement or departments that may require additional support in fostering a feedback-rich environment.

Insights: This part of the feedback page helps you understand how different departments are using the feedback system. It gives you a clear picture of which departments are talking and sharing the most.

Department with Highest Usage: This shows you which department is using the feedback system the most. It's a good sign that this department talks openly and is focused on helping its people grow.
Department with Least Usage: This shows you which department is using the feedback system the least. Knowing this can help you figure out ways to get this department more involved in giving and getting feedback, so everyone has a chance to improve.

These insights are instrumental for Performance Admins or HR Managers to understand which areas of the organization are excelling in feedback utilization and which may need additional encouragement or resources to fully leverage the Continuous Feedback system.