Available for plans: Growth, Performance Module add on

The Keka HR portal offers two functionalities related to employee recognition and feedback management:

• Setting up Badges and Certificates
  • Enabling Praises and Certificates
  • Adding New Badges
• Managing feedback and internal note settings

Setting up Badges and Certificates

The Keka HR portal provides a unique way for employees to show gratitude towards their colleagues. Whether it's for a helping hand or to highlight someone's excellent qualities, praises and badges can be posted on the organization or department wall for everyone to see and engage with. In addition to badges, you can also give an official certificate of appreciation.

Before you dive into giving praises and badges, you'll first need to enable these features in the Keka portal's Performance Module. Navigate to the Performance (1) section, then open the Continuous Feedback (2) tab and click on Settings (3).

Enabling Praises and Certificates

In the Praises & Badges card, click Edit and a new window will pop up. 

Here, you can set the rules for who is allowed to give praise within your organization. You can also enable certificates of appreciation that will feature the page name, the page icon, the recipient's name, and the Keka logo. Choose whether to include the badge description, who gave the praise, your company's logo, and the date the praise was given on the certificate. 

Once you are satisfied with everything, click Save.

Adding New Badges

To enhance your organization's recognition system, you can add custom badges in addition to Keka's pre-defined ones. Just click on the Add Badge option, and a new window will appear. 

Here, you can input the new badge's name, description, color, and icon. If the preview on the right side meets your expectations, click Add to include it in your badge options.

And that's it! You're all set to begin showing your appreciation for your colleagues and enable others to do the same in your organization. 

Managing feedback and internal note settings

In the pursuit of developing a transparent and collaborative work environment, the ability to share and manage feedback effectively is paramount. Keka's platform empowers you to fine-tune this process through internal notes and feedback settings. These tools are designed to capture the pulse of your organization, providing a structured avenue for managers and employees to document observations, exchange constructive critiques, and celebrate achievements. By configuring these settings effectively, you enable a dialogue that is both reflective and forward-looking.

Please refer to the following articles to add and view internal notes : Add Internal notes & View Internal notes

Let’s get started on how to activate and manage these within your system:

Navigate to the Performance (1) section, then open the Continuous Feedback (2) tab and click on Settings (3) and in the feedback section click on Edit(4) option.

You will option to enable or disable personal feedback, please note that if this option is disabled all the previous feedback will also be hidden.

Feedback Providers: Determine who can give feedback within your organization. You have the options to choose from Everyone, Only managers & Managers and peers.

Feedback Request Permissions: Decide who can request feedback by selecting Employees or Managers on behalf of their reports or both.

Internal Notes Accessibility: Finally, define who can write internal notes Everyone or Managers.

By adjusting these settings, you ensure that the feedback and internal communication align with your organizational structure and culture, promoting an environment where continuous improvement is ingrained in your daily operations. If you found this article helpful, we'd love to hear your feedback.

Related Links
How to view praise given for an employee?

How give employee Praise and Certificate of Appreciation on Keka?

Making Praises Official with Certificate of Appreciation