Scorecards help to create a structured hiring process and ensure that every candidate is assessed accurately and consistently based on a competency or questions. Having a standard scorecard based on objective parameters help you standardise the hiring process, and help interviewers make decisions with more precision. 

On Keka Hire, you can create various scorecard categories with specified competencies and questions. When you are creating a new job, you can select the relevant scorecard category for the job. The candidates will now be assessed based on these scorecard criteria as well as the overall hiring decision rating. You can evaluate candidates based on specific skills and questions, and calculate average ratings for each section, interviewer, and round. This feature is accessible to Global Admins, Super Recruiters, Interviewers, and Recruiters. 

In this article, we'll guide you through using the Scorecard feature in Keka Hire. 

To customize the Scorecard, from your Keka Hire portal, go to the Settings page and then select the Scorecards section. Here, you can manage the Scorecard Library which consists of the various scorecard categories. You can also setup the Rating Scale for overall feedback decision and scorecard parameter rating. 

Setting up and managing scorecard categories

Let us first look at how you can configure various scorecard categories for use in your hiring process. On the Scorecard Library tab, you can view the scorecards currently configured and also add new categories from here.

Click on Add Category to add a new scorecard category.

On the Add Scorecard Category page, add the name for the new category you are creating. Enter a description for the same if needed using the +Add Description hyperlink. 

You can then go ahead and add the various sections and the skills or questions to be evaluated under each section. in this example, let us create a scorecard to be used when hiring for any leadership roles in the organization. Here, you want various sections such as coaching and mentoring, Setting and tracking goals, and team management. 

You can enter the section titles as Coaching and Mentoring, Setting and Tracking Goals etc. You can then add questions or skills under each section that the interviewers can use to evaluate candidates on. Add each section name in the Section Title section. Use the Save icon to save the section names. 

Add skills or questions under each section. Use the Add button to save these. You can also use the Cancel button in case you want to remove a skill or a question.

Once all the sections and questions or competencies have been added, click Save to save the scorecard to the library. 

You can view the new scorecard category along with the ones you have previously added in the Scorecard Library. 

To edit any scorecard, select the scorecard from the list and click on the Edit icon to edit the scorecard.

Configure Rating Scales

You also have the option to manage a common rating scale across your various hiring processes. To manage your rating scale, go to the Rating Scales tab.

Manage overall feedback decision rating scale

The first thing to focus on is the overall feedback decision. You can decide if you want your interviewers to give an overall decision along with scorecard ratings. Use the Enable Overall Feedback Rating toggle button to enable or disable overall ratings. 

You can further view and customize the rating scale for this. The rating scale currently used will be on the screen. Click on the Customize hyperlink to customize these ratings. 

You can make the necessary changes on the Overall Feedback Decision page. You can add or delete labels as well as choose an icon for each label. Hit Update once you are done making the changes 

Manage Scorecard Rating Scales

You can also manage how the scorecard rating scales should be. To manage the scorecard rating scale, click on Customize. You can select between a 5 star rating scale or a 3 star rating scale.

Select the option you want. You can also add the ratings and a label corresponding to each rating to further help interviewers make an informed decision. Click Update once you have made the necessary changes.

Scorecard Selection

Once rating scales are configured and scorecards are created, recruiters can select the scorecard for candidate evaluation while scheduling the interview. The Scorecard link will be shared with interviewers over email. They can click on the link, which will navigate them to the candidate's profile scorecard section and submit the scorecard. 

 
 

Scorecard Submission 

As per the configuration, interviewers will get the rating scales and overall feedback decision when submitting the scorecard. Interviewers can also mark certain skills/questions as not applicable. Once interviewers submit the scorecard, recruiters can see the responses submitted by them in the candidate's profile.

Viewing the Interview Feedback Column

Users can now find a new column under "Interview Stages" in the job. This column provides a quick glimpse of the average overall feedback given by panel members for a candidate. Clicking on this rating will open a pop-up window where users can view the candidate's ratings based on the last three feedbacks. To view all feedback, users can select "View All" which will redirect them to the candidate's scorecard section.