How to create a canned response in Helpdesk?

In Keka's helpdesk module, you can up your productivity game by using canned responses. These are pre-written answers that save you the hassle of typing out the same responses again and again. Here's how you can set these up in the helpdesk module:

Go to the Org (1) module and into the helpdesk (2) section where you'll see the settings (3) tab. Under canned responses (4), click Add response (5)

Suggest a Response title, provide the Message, and click Create 

And that's how you create a canned response in the helpdesk module. Hope this was helpful! For more insights, feel free to explore other articles.