In form 24Q how to rectify the error "Payment/Credit/Debited should not to be Zero"?

Form 24Q serves the purpose of preparing eTDS returns for the TDS deducted on salary according to Section 192 of the Income Tax Act, 1961. This report needs to be submitted quarterly by the deductor, containing crucial details such as salaries disbursed and TDS deductions for employees by the employer.

During the process of generating Form 24Q in Keka, it's possible to encounter errors, particularly if there are disparities between the filed challan and the tax amount recorded in Keka. One frequent error message is "Payment/Credit/Debited should not be Zero." This occurs when an employee with zero tax amount is associated with a challan in any given month.

Such errors are highlighted in the Form 24Q error file, as shown above. Given that Form 24Q is submitted quarterly, it's common for an employee to pay taxes in certain months while skipping them in others due to factors like salary revisions or tax declarations. Identifying employees with a tax amount of zero but linked to a challan is essential to rectify this error and ensure accurate reporting.

To do this, go to Payroll (1) and select Payroll Admin (2). Here naviagte to Income Tax & TDS Management (Form 24Q) (3) and select the Payroup, Financial year and the Quarter you want to rectify the errors for. Now for the Month click Manage.

In the Challan Details window open the menu in the upper right corner, and select Edit Challan Details.

In the page, search for the employees with the error and un-map them from the challan.

Hope it is now clear on how to rectify the error "Payment/Credit/Debited should not to be Zero". Need more help? You can refer to the other articles available or Contact us!