How to enable/disable a user in Keka Hire portal?

Modified on Fri, 23 Jun, 2023 at 12:38 PM

Several users are usually involved in the hiring process including the HR and hiring teams, hiring managers, interviewers, and more. These users can be managed from the Keka Hire portal by the admins. You may have to remove a particular user from Keka Hire if they are no longer involved in the hiring process or if they have left the organization. 


Let us take a look at how we can disable a user in Keka Hire.


In the Keka Hire portal, go to Settings (1), and under Organization, go to the Users & Permissions (2) section and click on the 3 dots (3) against the particular active user and select Disable User (4).


Click on Yes on the pop-up box that appears to disable the user's login from the Keka Hire portal.



Now, let us take a look at how we can enable a disabled user-


Navigate to Settings (1), and under Organization, go to the Users & Permissions (2) section and select the Account Status as Disabled (3) from the filter given.


Then, click on the 3 dots (1) against the particular disabled user & select Enable User (2).



You might have to search the employee under the respective role that the employee is added under.


The employee whose login has been enabled and is added under Global roles/Recruiters will be considered as paid users and will be a part of your billing.



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