Managing the Candidate experience portal

 
Creating an inviting candidate portal page is essential to provide a smooth transition for new hires from the moment they accept your job offer. Keka's HR portal facilitates a customizable candidate portal that can set a positive tone for the professional relationship the employee has with the organization. Here’s how to configure a portal that both informs and engages your future employees. 

In the “Candidate Portal” section of onboarding you will  see “Edit portal”  button  

In the candidate portal's Homepage settings. Access the Company Logo section. You can reinforce brand recognition by display the existing company logo or ‘uploading’(1) a new one that candidates will associate with their new workplace. 

Directly below the logo section. Find and ‘Toggle’(2) the ‘Welcome Message’ option. 

Write an engaging introductory message to build excitement about the new partnership. This message should be welcoming and reflective of the company's culture. 

Under the 'About company' section you can add company page. Ensure the toggle is turned on to activate this feature. Insert the URL to your company page to offer candidates a window into the organization's values and environment. 

Within the 'Tasks' section you will see any tasks that were assigned to the candidate during the offer process. Click on Go to task templates to select pre-designed tasks. 

Assign relevant tasks for candidates to complete as part of their pre-boarding process, such as filling out forms or reviewing onboarding materials. 

Edit(1) the ‘What to expect on your first day’ section. Provide clear, concise information on what the candidate should expect when they walk through the door, setting a reassuring and organized tone for day one. 

Below the first-day expectations. Add (2) contact details in the 'Reachout’s' section. Include the names, numbers, and emails of team members or HR personnel who can help the candidate settle in, making the onboarding experience more personal and less daunting. 

Once you’ve input all details and customized the sections, hit ‘Save & Apply’. The system updates with your configurations, preparing the portal for candidate access. 

A live preview is available on the same page after saving. The welcome message, company insight, and tasks are laid out cleanly, giving you a true sense of the candidate’s perspective. 

This candidate portal page is the first chapter of the candidate's story with your organization. With each step finely tuned—from the logo down to the reachout information—you’re not only outlining what they can expect but also demonstrating the care and attention your company invests in its people. Through this tailored pre-boarding experience, candidates feel welcomed, informed, and ready to embark on their new career journey with enthusiasm and a sense of belonging.