Keka's Helpdesk Ticket system makes it easy to solve problems in your company. It helps you fix issues fast and in an organized way. With Keka, you can be sure your concerns will be taken care of quickly. Let's make using helpdesk tickets easy and hassle-free.
Raising Helpdesk Tickets: Making Your Voice Heard
To initiate a support ticket, click on "Rise a Helpdesk Ticket." Here, you have the option to choose the category that best fits your issue. Provide a clear title and a detailed description of your problem. You can also attach relevant documents or files. Once you've filled in the necessary details, the ticket will be assigned to the appropriate department and person, ensuring that your concern reaches the right hands.
Effortless Ticket Tracking: Keeping You Informed
Ticket History :
Stay informed about the progress of your support ticket by visiting the "Ticket History" tab. Here, you can review the status and updates related to your ticket. It's your window into the resolution process, providing transparency and peace of mind.
In today's tech-connected world, it's important to solve problems easily and quickly. Keka's Helpdesk Ticket system makes it simple to ask for help and keep track of your requests.
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