What should I do if employees cannot apply for leaves in the previous year after completing the Leave Year-End Processing (LYP)?

If you have already completed the Leave Year-End Processing and employees find themselves unable to apply for leaves for the previous year, the typical function of the system does not permit retroactive leave applications for a year that has been closed. In such a scenario, the only feasible solution is to roll back the Leave Year-End Processing. However, please be aware that rolling back the YEP is a significant action that should be considered carefully. It's recommended to reach out to Keka's support team for assistance and guidance on this matter. They can provide detailed instructions and support for the rollback process, and also help you understand any potential impacts or consequences of this action on your organization's leave records and payroll.