TABLE OF CONTENTS

• What are Departments?
• Adding Departments in Keka
• Editing or deleting a department

What are Departments?

In an organization, departments are distinct units or functional areas that focus on specific aspects of the organization's operations, tasks, or goals. Each department typically has its own responsibilities, functions, and expertise. The specific departments within an organization can vary depending on its size, industry, and organizational structure. Here are some common departments found in many organizations:

1. Human Resources (HR) Department

2. Finance and Accounting Department

3. Marketing Department

4. Sales Department

5. Operations Department

6. Customer Service Department

7. Information Technology (IT) Department

8. Operations and Facilities Department

9. Legal and Compliance Department

These departments, along with any other specific departments relevant to the organization's industry or structure, work together to achieve the organization's goals, support its operations, and ensure effective management across various functional areas. 

Adding Departments in Keka

Departments in Keka refer to the various segments in the organization that work towards a common goal. Typically in organizations, the departments are defined in the form of job functions such as Sales, Marketing, Product, Customer Service, Finance, HR, etc.

You can add these departments on Keka while setting up for the first time or change these details when you need to. Here’s how you add departments.

Go to the Org (1) tab from the left navigation pane and select the Org Structure (2) tab. Select the Department (3) tab and click on Add Department (4). 

In the Add Department window that opens up, add the Name, and a Description of the department.

The departments along with the details that have been added can be seen on the Departments screen now.

You can now search and add Department Heads as well for each department from the employees you have added on the portal. You can also add a group email here, which can be used to communicate with the whole department. 

You also have the option to add sub-departments If you have any which allows you to further segregate your departments. Say you have different groups within your sales department like Channel sales or Inside sales. These can be added as sub-departments using the add button on the screen when you are viewing the details of each department.

Optional

In addition to these, you can also control some specific settings which will determine whether employees can put up posts, polls, or announcements on this department wall.

To change these settings, From the left pane, select the Department (1) you want to edit these details for. Go to the Settings (2) tab and then select Edit Settings (3). 

On the Edit Wall Settings window, you can select on unselect the various checkboxes to control what the employees can post to the department wall. 

Once you are done, select Update and you’re done.

Editing or deleting a department

You can edit the details of the department added or delete a department from the Keka HR Portal from the Department screen. Select the department you would like to edit or delete from the left pane. Click on the three dots icon on the right of the department information and select Edit or Delete from the drop-down menu.

Hope this helps you understand how adding and modifying departments work in Keka. More questions? Refer to other help articles or talk to our product experts today!

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